Electric Blanket and Mattress Pad
Manufacturer's Contact Information

You can obtain brand-specific information by writing or phoning each manufacturer’s technical or consumer information departments. These manufacturers maintain websites describing their heated bedding in detail. Some sites have extensive FAQ sections and even User Manuals in which you may learn about their products’ specific features, care instructions, safety recommendations, etc.

We do NOT recommend obtaining any information from retailers except prices and colors. These products are very technical and retailers generally rely on what shoppers tell them or what the manufacturer’s sales rep communicates to them which is usually quite brief and may be misunderstood or even misleading.

Biddeford Contact Information
For specific information regarding Biddeford Mills electric blankets (sold under the brand names Cannon, Sealy, Delightful Nights and Biddeford) contact:
Biddeford Mills
300-302 Terrace Drive
Mundelein, IL 60060
(800) 789-6441

SoftHeat Low Voltage Contact Information
For specific information regarding Perfect Fit Low Voltage electric blankets and electric mattress pads (sold under the brand names SoftHeat, Serta, HeatComfort, Select Comfort, Safe & Warm and Chattam & Wells) contact:
Perfect Fit Industries
8501 Tower Point Dr.
Charlotte, NC 28227
(800) 299-1378
Note: You can also access SoftHeat User Manuals directly at this site.

Sunbeam Contact Information
For specific information regarding Sunbeam electric blankets and electric mattress pads (sold under the brand names Sunbeam, Slumber Rest, Imperial and Therapedic) contact:
Sunbeam Products, Inc.
Boca Raton, Florida 33431
(800) 892-7684
Note: You can also access Sunbeam User Manuals directly at this site.

WestPoint Contact Information
WestPoint Stevens no longer makes heated bedding. Some of their products are still available at a few stores. For specific information (e.g. User Manuals, Warranty Info, etc.) regarding WestPoint Stevens electric blankets and electric mattress pads (formerly sold under the brand names Restwarmer, Sleep Warmer, Patrician and Martex Raschel) contact:
WestPoint Home Inc.
28 E. 28th St.
New York, NY 10016
(800) 533-8229
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Choosing the Best Electric Bedding For YOU

1. Before You Buy – A MUST Review: the Lead Page of the Buyer's Guide offering:

  1. Major considerations before your purchase; and,
  2. Links to all of our Reviews and Ratings sections

2. Ready to Buy? If you want to see a list of retailers carrying each of the major brands of Heated MATTRESS PADS this year, click Heated Mattress Pad Retailers OR for Heated BLANKETS, click Stores Selling Electric Blankets.

The Electric Blanket Institute’s Consumer Guide and Blog text is licensed under a Creative Commons Attribution-Share-Alike 3.0 United States License.  For any reuse or distribution you must make clear to others the license terms of this work. The best way to do this is with a link to this web page. This information has been developed over many years of testing and is presented freely for educational use only and without any warranty of any kind. It is not a substitute for the safe usage practices of your individual product. See our Policies Page for other information including advertising and affiliate linkage. Sorry, all information presented applies only to products sold in the United States. We cannot help with other products.